Please refer to..

Please refer to the attached letter that you sent to me. This letter explains that Alpha have received a toll notice/s for the vehicle that you rented and that we have had to nominate you for these and as per the terms and conditions, you have been charged an admin fee per toll trip for the processing of these - we do not pay your tolls for you. The tolling company will re-issue a new notice in your name with a new due date for you to pay.