Please refer to..

英語
Please refer to the attached letter that you sent to me. This letter explains that Alpha have received a toll notice/s for the vehicle that you rented and that we have had to nominate you for these and as per the terms and conditions, you have been charged an admin fee per toll trip for the processing of these - we do not pay your tolls for you. The tolling company will re-issue a new notice in your name with a new due date for you to pay.

日本語
お送りいただいた添付の手紙をご参照ください。この手紙はアルファがあなたのレンタル自動車の通行料金の請求を受け、契約条件にもあります通りあなたに支払いを引き渡すものです。この処理にあたり通行料一件につき事務手数料があなたに請求されていますーアルファではお客様の通行料金はお支払いたしません。有料道路会社が新しいお支払期限を記載し、あなたの名前で通知を再発行する予定です。